Admin

Manage User Accounts

The Accounts feature allows you to add users and permissions. You must be an Administrator to the Knowledge Platform to add and edit user accounts.

NOTE: SSO-enabled tenants have limited ability to manage user accounts; they can update Persona and Locale. To add, deactivate or activate user accounts or to update other fields, contact your company’s portal administrator.

NOTE: The API User account is managed by Syniti and can’t be edited. For more information, refer to Knowledge Platform API.

This section contains the following topics:

• Add a User Account
• Deactivate or Activate a User Account
• Edit a User Account
• Change User Role

NOTE: If you are utilizing the new Syniti Knowledge Platform Security feature, refer to Manage User Security. For more information, contact Syniti Support.